Definitely recommend working with Scott at Performance Lexus, Cincinnati. I drove down from Columbus to get my Lexus. They were much more helpful than Germain Dublin was in completing a sale. Thanks Scott and Performance! Michelle Preston

Performance Lexus is wonderful! I always have my NX serviced there. The advisors are kind, knowledgeable and responsive. There are never any surprises. And I love the valet service where they pick up my car at my house, take it to the dealership then return it when it’s done. That is the best timesaver!

Performance does a great job and I have gotten two Lexus vehicles serviced there for 10+ years. My regular contact is Phyllis and she is excellent to work with as she knows my cars and their history. I also appreciate the comprehensive video and multipoint inspection that comes with each visit. And very reliable cars!!

Performance Lexus made it easy for me to keep my 2015 in good condition. I am elderly and they pick up and deliver my car. They don’t push repairs that I don’t need. I trust them.

Fantastic experience working with Performance Lexus on the purchasing of our new car. The entire team was very helpful and a special thanks to Krista!

I got a 15,000 mile service. I waited and it was done quickly. Very efficient and price was extremely reasonable. Rachel is awesome and very friendly.

Terry was outstanding in trying to accommodate all of my needs in getting the right car for me and he was extremely personable and helpful .This was my fourth Lexus because it means a lot to get someone who understands all your needs to make this a positive experience and make you feel important.

I always like working with Phyllis. I needed some additional service besides maintenance. Phyllis kept me updated. They were quick and had my car done in several hours.

My experience purchasing a pre-owned vehicle from Doug at Performance Lexus was excellent. The entire team was professional, courteous, and highly accommodating throughout the process. I appreciated the transparent, pressure-free environment regarding both the vehicle purchase and additional service offerings. I would certainly recommend their services to others and look forward to conducting business with them again in the future.

Staff was on it. Scott and Nikki were great to work with during the sales process. John did a fabulous job in detailing the NX for delivery.

Recently sent my In-Laws to get an NX and the salesman Roddy was excellent. He made sure they got the vehicle they wanted and he was extremely helpful and knowledgeable. Stop in and ask for Roddy.

Excellent experience with great clarity of the process.

The maintenance department at this dealership is exactly what you’d expect from a luxury brand — and then some. They picked up my car for service and left me a brand-new loaner, so I never missed a beat in my day. Rachel, my service advisor, was truly professional throughout the entire process. She walked me through the recommended maintenance items, and when I declined a couple of them, there was zero pressure to reconsider. No upselling, no scare tactics — just straightforward, honest service. Everything they suggested was strictly Lexus-recommended maintenance, nothing extra tacked on. This is what sets a luxury dealership apart: convenience, transparency, and respect for the customer’s decisions. Highly recommend Rachel and the entire service department to anyone looking for a hassle-free, professional experience.